The agentic layer
your business runs on.
Deploy production-grade AI agents that resolve, escalate and operate across every channel your customers already use — without locking you to a model or a vendor.
Your products on top.
Any model underneath.
Thaliq is the layer in the middle. Multi-model routing, MCP gateway, RAG, HITL and observability — wired behind one API.
Real deployments. Pick your starting point.
Three proven playbooks built from how teams actually ship agents into production. Each one is a complete implementation guide — not a feature list.
Tier-1 support that escalates like a senior.
Resolves the bulk of tickets autonomously. Detects frustration. Confirms refunds above your threshold with a human. Hands a full thread to Zendesk.
A copilot wired to your stack, not the internet.
MCP gateway gives the agent typed access to your data lake, ERP and ticketing — with token passthrough so the user's permissions hold end-to-end.
Ship agents inside your own SaaS, scoped per tenant.
Each tenant gets isolated state, isolated RAG and isolated audit logs. Plan gating is enforced in the backend — not in the client — so it can't be bypassed.
Describe your agent.
Studio builds it.
Your CX, ops and product teams configure agents in plain language. Tools, escalation thresholds and audit are wired automatically — no engineering ticket required.
Where your customers already are.
One agent, every channel. Same policies, same audit trail, same escalation flow — whether the conversation starts on your site or on a chat app.
Built for compliance from day one.
Every conversation is auditable, every tenant isolated, every model swap traceable.
Start free.
Talk when you need SLA.
500 requests a month, no card. Multi-channel, audit logs on, plan limits enforced. When you need an SLA, white-label or a dedicated deploy — we'll wire it.